Privacy Policy

Heartiest Welcome to Indivedic Wellness. This Privacy Policy applies to the information we collect about you when you use our website ( https://indivedicwellness.com/) (the “Site”) or when you otherwise interact with us, including through our customer service channels. If you have any questions about this Privacy Policy, please contact us at https://indivedicwellness.com/

When we use the term Indi or means India and Vedic means Ayurvedic which means Indian Ayurvedic Products.  

You can jump to specific areas of this Privacy Policy by clicking on the links below, or you can read on for the full Privacy Policy Below:

1. Information We Collect

2. How We Use the Information We Collect

3. How We May Share the Information We Collect

4. Use and Disclosure of Protected Health Information

5. Accessing and Updating Your Information

6. Cookies and Tracking Tools

7. Advertising

8. Notification of Changes to Privacy Policy

9. Contact Us

1. Information We Collect

You may prefer to provide us with Data in a variety of ways. For example, you may provide information to us when you place an online order, sign up for our marketing emails, create an account or submit a question through our Contact Us page or Professional Support Section. The types of information we collect about you include your name, email address, physical address, payment method information, billing and shipping address, phone number, birthday, demographic information and any other information you choose to provide.

We also collect information about you from others, such as when a user enters your name and email address in our Refer a Friend form.

Also, we automatically collect information about you when you visit the Site (“Usage Information”), including your IP address, browser type and domain name, the date/time and length of your visit, the functions you used and content you viewed, the number of times you visit and/or purchase from the Site, the items you place in your shopping cart, the webpages you visited before and after visiting the Site and other information collected through cookies and other tracking tools (Please see the section titled “Cookies and Tracking Tools” for more information).

2. How We Use the Information We Collect

We use the information we collect, for the purposes described in this Privacy Policy. First and foremost, we use the information we collect to create, maintain and improve our Site, products, and services. We also use the information we collect to:

a. Customize your experience on the Site.

b. Perform data analysis, identify usage trends and improve our products and services, including the Site.

c. Provide our products and services, including fulfilling your product orders.

d. Respond to your requests or inquiries and provide customer support.

e. Contact you about programs, products, or services that we believe may be of interest to you, including new product or service announcements, savings or discount programs, special offers from other companies or other promotional offers.

f.Conduct market research, surveys and similar inquiries to help us understand trends and customer needs across product categories or customer groups.

g. Alert you about a product safety announcement or recall or correction of an offer, promotion, or advertisement.

h. Enhance the security of our Site and services.

i. Monitor and prevent fraud, and Enforce our Terms of Use and other policies.

j. Administer our referral program if you decide to participate in that program, including to make commission payments and communicate with you about the program.

3. How We May Share the Information We Collect

We won’t disclose the information we collect about you to anyone outside of herbal, except in the following circumstances.

Service Providers

We disclose information to third-party service providers that we engage to provide us and you with various services (“Providers”). Examples of Providers include data analysis firms, credit card processing companies, companies that help fulfil your orders, website hosting providers, fraud detection, and identity verification services, customer service, e-mail and SMS vendors, auditing firms and other providers. Providers also include any co-promotion partners with which we jointly develop or market products or services. Some Providers may collect information on our behalf or through your use of the Site.

Affiliates

We may share information we collect about you with legal entities in the herbal family of companies for purposes and uses that are consistent with this Privacy Policy.

Corporate Transactions

We may disclose the information we collect about you to third parties as part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of some or all of our assets, including in the context of bankruptcy proceedings.

In Compliance with Law

Also, we may disclose your information we collect about you as we deem necessary or appropriate: (1) comply with applicable law; (2) respond to requests from governmental authorities, including those outside your country of residence; (3) comply with subpoenas and other legal processes; (4) pursue available remedies or limit damages we may sustain; (5) protect our operations, rights or properties and those of our affiliates; and (6) enforce our Terms of Use and other applicable policies.

Aggregate or De-Identified

We may aggregate your information we collect about you with that of other individuals, or otherwise de-identify the information we collect about you, and share that aggregated or de-identified data with third parties, but only in a form in which the information can no longer be used to identify you as an individual.

Consent

We may also share personal data with third parties when we have your consent to do so.

4. Use and Disclosure of Protected Health Information

The privacy of the individually identifiable health information we may receive via forms or email communication may be protected by federal law (HIPAA, the HITECH Act, and their regulations).  Your individually identifiable health information may also be protected by state privacy laws in some instances.  This health information is “protected health information” (“PHI”). Your PHI will only be used to supply you with products or services that you request, for our management and administration purposes, or for other purposes for which you have given your consent, except where otherwise permitted by law.

For example, we may use your PHI to communicate with you regarding products, services, and features that may be of interest to you, if you authorize it.  We may also use your personal contact information to communicate with you about products and services that you have requested through the Website if you permit us to do so.

In instances where you have authorized us to use and disclose your PHI for certain purposes, such consent may be withdrawn in the future.  You may withdraw your consent by sending your request in writing to IndiVedic. Please note that your withdrawal will not be effective until your request is received, and will not apply to uses and disclosures made in reliance on your consent.

5. Accessing and Updating Your Information

You may always manage, update and correct the information you provide as part of your online account by logging into your user account. Alternatively, you may contact us to request that it be updated by using the information outlined in the Contact Us section below.

6. Cookies and Tracking Tools

Tools:

We use cookies, web beacons and similar tracking technologies (“Tools”), including those provided by other companies, which collect and track information about you and your activities online over time and across different websites and online services.

7. Advertising Policy

We use personalised online advertising to promote our products and services. This means that you may see advertising for our products and services on our site and when you are on other, third party websites, including social media platforms.

In every instance, we maintain a distinct separation between advertisements and editorial content. All ads on https://indivedicwellness.com/about-us/ are clearly and unambiguously identified as such. Clicking on an ad will take the user to an advertiser’s site.

8. Notification of Changes to Privacy Policy

We reserve the right to change, modify or amend this Privacy Policy from time to time. Whenever we change our Privacy Policy, we will post a notice on this Site indicating that a new version is available. In some cases, we may provide you with additional notice, such as through a banner notice on our Site or an email.

9. Contact Us

If you have any questions about this privacy statement, the practices of this Site, or your dealings with Herbal Products please send us an e-mail at info@indivedicwellness.com